Frequently Asked Questions

I'm thinking about selling privately, because I think I have the ability to do it.

Yes, but on the downside – think about the following: You are unlikely to achieve competition between a number of buyers vying to buy your house. By using an agency there is more chance of achieving a premium over and above the commission with the competition. It is difficult to negotiate a sale that involves your property. Buyers are usually uncomfortable dealing directly with owners and you are also unlikely to place advertising in the full range of media that an agency uses and capture all potentials buyers. A good agent will minimise stress and is trained to cover all technical matters and obligations when selling a property.

What are my obligations in regard to disclosures about the property?

Offers that are presented to you by your Tommy’s agent will normally be on the standard Agreement for Sale and Purchase form as approved by the Real Estate Institute of New Zealand and the Auckland District Law Society. Section 6.0 of this document is dedicated to home sellers’ warranties and undertakings or, in layman’s terms, details of disclosures that a home seller is obliged to make when selling their home. This section covers items such as building permits, code compliance certificates, details of any arrears in rates or other charges against the property, a declaration that chattels passing with the sale are unencumbered and a multitude of other items. Weather-tightness and any drainage issues that the property may have or have had are also top-priority disclosure issues.

How important is marketing? Can I save money and not use paid advertising?

It is possible to use internet advertising only. We also often find buyers for properties with little or no advertising. In general, we advise clients to advertise in a range of media, so that they pick up all prospective buyers. Tommy’s passes on the saving made from bulk buying in paid media. These rates are considerably less than the standard rates available to consumers.

Are Tommy's fees negotiable?

At Tommy’s we have set fee guidelines. We are prepared to discuss our rates and find a mutually rewarding way of working together. It is at the negotiating table where Tommy’s agents can more than earn their fees.

How important is presentation when selling?

How a property is presented for sale does make a difference. First impressions count. It is a long-held view that a buyer can be lost within the first 30 seconds of seeing through it. Whilst wholesale renovations may cost more than a home seller can reasonably expect to recover, cosmetic improvements to both the home and the grounds can be time and money well spent. Repainting and papering can enhance a property. If this is being done for the purpose of selling, then choose colours wisely. Decluttering can also help to make a home look more spacious. The layout of furniture and hiring or borrowing extra furniture can make it look more inviting.

Should we give buyers a price guide?

Irrespective of the chosen method of sale, Tommy’s believes that a price guide should be advertised in every case. Market research tells us that most buyers (around 80%) want a price guide, and many say they will not respond to advertising without one. Buyers like to know if a property they are interested in is within their price range.

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