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What My Clients Say
You asked if I would give you a reference. Instead I would like this to be a letter of thanks. Susan, thank you for your time and patience, keeping in touch with me and letting me know exactly what was going on. Thank you for all the fetching and carrying you have done. It has been appreciated. Your honesty, openness and willingness to help have been great. Murray, to you, in addition a BIG thanks for your help with the City Council, and the excellent result which can be directly attributed to you. I hope you have a long successful and beneficial career in Real Estate: You both deserve it. Kind regards
We would like to thank you for your professional services and advice during the time our property was listed. You are both helpful and complementary to the way our property was presented, resulting in a reasonably quick sale. We trusted you as a team with the sale of our property because of George and Murray having a good previous working relationship over a number of years and this certainly paid off. We wish you and your team a successful 2009.
I wanted to write to you too thank you again for everything you did to achieve the sale of my house in just one month. I enjoyed working with you tremendously, and you made what can be a stressful experience a pleasure. Right from the first contact, you acted in a professional, knowledgeable, reassuring and friendly manner. Your advice on the method of sale and marketing proved to be excellent, and you kept me informed regularly throughout the process. It was a great experience to work with such a pleasant and friendly couple, and I will be happy to recommend you to my friends. Thank you again, and I wish you continuing success in the future. Yours sincerely
In the last month we have sold two houses, viewed many and purchased one. For a variety of reasons we needed to …
Writing to say a huge thank you for selling our property, to succeed where others failed is a great achievement on it’s own, but to do it with such friendliness and warmth is lovely, a big thank you again to you both, a great duo from a great team.
Dear Susan and Murray, we would like to thank you once again second time round for handling the sale of our property. You guys certainly make a great team. Not only are you professional, friendly, and honest with you also had a great understanding of our needs. We would like to thank you immensely for all your efforts and you certainly make it pleasurable in selling.
I just wanted to drop you a line and say thank you for your part in the successful sale of 68 Eskdale Road. While we may not have got the price we originally set out to get we realised the need to adjust our expectations and are very happy with the result. Thank you for working through that with us. Susan I also want to say a special thank you for making the negotiation quick and painless and of course going above and beyond the call of duty in relation to the shed issue. Part of the reason we decided to go with you both is we felt that if anyone can negotiate a deal Susan can – you have an excellent ability to be persuasive without being pushy, a rare and valuable skill. Take care and best wishes to you both.
It is our pleasure to recommend Susan Woodley to you as an agent. We were working with her from a distance as we sought to buy a house. She quickly gained an understanging of what we were looking for and never recommended anything that didnt match our requirements. If she told us we must view a property then we did – and she was always right. Susan is totally professional and we unreservedly recomend her.
“We will do the work and worry for you”. And they did! Susan & Murray were true to their word and delivered what they promised. Selling our house with Tommys Real Estate was an easy and rewarding provess. Our initial discussions convinced us that we were dealing with professional agents who had a good understanding of our hopes and needs. Both Susan and Murray took the time to listen to us, inform us, determine the best course of action for marketing and sale, and allay any of our concerns. We wanted a “soft”listing, with minimal online exposure – no printed advertising, street signs or open homes. This meant that Susan and Murray had to use their market knowledge and expertise to match potential buyers to our house at the sale price we were looking for. Suffice to say, the house was sold in less than two weeks, with minimal disruption, and at a price that we were unable to achieve when trying to sell privately. We thoroughly recommend Susan and Murray Woodley for all your real estate needs.
Murray and Susan provided plenty of detail about our property and the current market. They sold themselves and appeared very interested, honest and above all flexible, so we felt always in control of the whole marketing procedure. The knowledge the agents had knowing how to deal with any situation, the advice given that was workable and sensible and having a team of two at all the open homes was a bonus. Murray and Susan were always courteous, happy, well presented and gave the impression that we were their only clients and their top priority. When choosing an Agent we agonised over who to use spending a lot of time on the pros and cons of different agents but in the end we definitely made the right decision.
We highly recommend this real estate couple! From the very first meeting, Murray and Susan Woodley impressed us with their knowledge, professionalism, thoughtfulness and attention to detail. They presented us with a well-documented plan, they were competitive in commission price, they listened carefully and they certainly demonstrated the ‘power of two’. We were most grateful for the advice given, for example, how to present our home well, how many open homes to have and an overall time line which might work for us all. This couple work hard, communicate easily and we were always kept informed of any interest from buyers. They showed respect and care towards all involved in the process of buying and selling. They provided a service that indeed ‘exceeded our expectations’. Again, we are so very thankful to have had Murray and Susan as our real estate agents and would not hesitate to recommend them to others.
It has been many months since you sold my flat at 4/29 Main Road, Tawa but it is never too late to express my appreciation of how the sale of the property was handled by the two of you. The marketing appraisal you supplied covered any questions I had in my mind over the price, advertising and the actual sale of the property, thank you. It was complete and comprehensive. I appreciated the regular, friendly contact during the sale process and the sale itself went through so quickly with no problems whatsoever. Many thanks to you both for making a rather apprehensive time go so smoothly All the best to you and Tommy’s.
Susan and Murray Woodley are the most caring, dedicated and compassionate real estate agents I have ever had the pleasure of meeting. They went above and beyond the call of duty, were always honest and reliable, and communicating with them was so easy. From the initial appraisal through to slapping the SOLD sticker on the sign, I had complete faith in them. They delivered a fantastic result for me and my family. I wouldn’t hesitate to recommend them, and hope to stay in touch with them in the future. I would look nowhere else for real estate agents from now on. Thanks Team Woodley!!
We recently engaged the services of Susan and Murray Woodley to sell our property in Whitby. I cannot express enough our gratitude for the manner in which they approached this sale; their utmost professionalism, thoroughness and understanding. They were respectful and extremely accommodating during the entire process and delivered a result that was beyond our expectations. Given our experience, we would have no hesitation in recommending Susan and Murray to any future vendor or purchaser. From very satisfied vendors.
John and myself would like to thank you both for the efforts of professionalism you put into selling our house at 4 Bell Street, Tawa. The result was amazing and all in a space of just over a week!!! We were kept fully informed on all aspects of the marketing and we would highly recommend you both as agents to any future sales.
I first met Susan and Murray when they came to appraise our house February 2015. Within 10 minutes Grant and I knew these were the agents we would deal with. They were so well presented and professional in their approach. Sadly my husband passed away 2 months later so my life had to go on hold, I spoke to Susan and Murray about this, there was no pressure they just left me to do things in my own time. However they did keep in touch regarding my welfare. January 2016 I decided to sell with them as my agents and what a great decision I had made. They were simply outstanding I cannot speak more highly of them, not “real estate agents”- “real estate friends” They marketed my home, kept me very much informed and sold within 10 days. Now, how good is that? Thank you Susan and Murray for being so great, I have no hesitation in recommending you both as a very top team.
We worked with Susan and Murray at Tommys to sell our house at 7 St Hildas Glade Tawa in the last qua1ier of 2015. This house was our lovely family home for over 12 years but with grown up children it was now to large for our purposes and we wanted a change in location. We approached Susan and Murray in July and worn:ed out a plan to market and sell the property by closed tender. It was not until September that we found our next home in Raumati South. A closed tender was then arranged and open homes held. We finally settled the sale of the property on 29 January 2016. We were very pleased with the professional manner in which Susan and Murray engaged with prospective buyers to achieve the best outcome for us throughout the months we worked together. They provided helpful suggestions on changes and improvements we needed to make and listened to our suggestions on things such as open homes and advertising approaches. We have no hesitation in recommending Susan and Murray to other house buyers and sellers and wish them both well for the future.
Now that we are enjoying our new lifestyle in Waikanae we’d like to thank you for your immense help in selling our previous home -our home for 43 years. Prior to making our decision to move we received appraisals from several real estate agents, but it was your professionalism and attention to detail which most impressed us in choosing you to act as our agents. Our confidence was not misplaced. you convinced us to be guided by your knowledge of the market. Even though we privately doubted whether the price range you estimated was achievable, we decided to accept your guidance in establishing the BEO figure and in following your marketing strategy. Our contract with you was in mid July, which provided, among other things, for three open home dates and a tender process with closing date of 7 August. We received three tenders, two of which were in the range you specified. The winning tender was accepted on 7 August, and settlement took place on 10 September. We appreciated very much the fact that you kept us fully informed through the whole course of this process, and the helpful hints you gave to us on our presenting our property to best advantage. We have no hesitation in recommending your services for selling property.
Murray and Susan Woodley of Tommy’s Real Estate made the sale of our property a painless experience. They worked tirelessly and with empathy on our behalf to the highest of ethical standards, and took us step-by-step through the selling process until we had a successful and prompt outcome. Their fees were competitive and reasonable. We would unreservedly recommend them to any prospective property seller.
We just wanted to drop you guys a quick note to thank you for your help in selling our home. We feel that we made absolutely the right choice in engaging you as our agents; you achieved an excellent result in an almost unbelievable timeframe, in what is a very tough market. Your advise throughout this process has proven to be sound and accurate, and although there were plenty of ‘slick salesmen’ vying for our business, your honesty and expertise were more important to us than a salesman who’s able to ‘spin a yarn’! The Extra effort that you’ve put in for us is very much appreciated, and both Lee and I are extremely grateful for all of your help and assistance. We wish you both the very best, and hope to catch up with you some time, though this time perhaps for a coffee – unless of course, we have the need to find a house with yet another bedroom!
“The decision to sell our much loved family home was momentous. Your empathy, passion and combined team work achieved a great result. Thank you Sue and Murray, you are a formidable team.” We are so lucky to have you both managing the sale.
Thank you very much for selling our house so well. You are both a pleasure to work with from beginning to end. I appreciate your efforts to cater to both Russ’ and my needs as well. I will continue to recommend to you friends. Many, many thanks.
Fabulous!! Thanks to you both for your effort here. It was a pleasure working together and a successful outcome!
I would like to express my heartfelt thanks to both Susan and Murray Woodley for their dedication and expertise in selling our family home during an extremely stressful time. I was impressed with their understanding of our situation and the caring commitment they put into every aspect of the sale. Their communication throughout was wonderfully supportive. I mainly communicated with Susan throughout the sale process who kept me informed of who was viewing the property along with potential buyers interest and thoughts. She continually showed her helpful/ understanding nature along with professionalism for the situation and made every effort to ensure that the process was as stress free as possible under difficult circumstances, to obtain favourable results. She was friendly and approachable to discuss any concerns regarding the sale. On the few occasions I dealt with Murray I was impressed also with his professionalism and knowledge and as a husband / wife team they worked brilliantly together to complement each of their strengths and abilities in the sales market. Sale was achieved well before expected time frame and that can only be attributed to their knowledgeable sales experience and their friendly manner in dealing with clients. I now am in the position of looking for a new home and if I can work with Murray and Susan again to find my ideal home, I would feel privileged to do so as I found them easy to relate to and understanding of my wants and needs. I therefore have no hesitation whatsoever in recommending this lovely this lovely couple/ team to anyone wanting to sell or purchase a new home, as I know they will exceed your expectations in many ways. And I will certainly be recommending them to anyone I know who may be selling in the future. Thank you again for such a great result.
Its been a couple of months now since you sold our family home for us and we’ve been meaning to let you know what a huge impact you had on us during this time. People normally say that selling a house is one of the most stressful events in their lives. However, having with you both we feel very blessed to have had you selling for us. We found you both extremely professional at all times and appreciate all of your hard work and dedication. We have absolutely no hesitation in using you in the future and would highly recommend you to others.
We are very pleased to recommend Murray and Susan Woodley from Tommy’s Real Estate as agents to sell your home / property. We went to the market recently for the second time after failing to attract an offer 12 months earlier. A little wary this time round we decided to entrust the sale of our home with Murray and Susan. They were a breath of fresh air, easy to deal with, confidence in their marketing strategy and up front in their expectation of where the house sat price wise in the current market. Their enthusiasm and positivity gave us confidence that this time we would not be disappointed. The house sold within 3 weeks and we were delighted with both the price and the speed it became unconditional. We thank Murray and Susan for keeping us informed during the whole process, the marketing of the property, the feedback from open homes and the negotiations leading to the sale. They definitely go the extra mile. We have no hesitation in recommending Murray and Susan as true professionals in the real estate industry.
Denise and myself would like to take the opportunity to thank you for all your efforts over the past two years in regard to selling our section. We appreciate your time, effort, perseverance and professionalism, which in turn, led to the final sale exceeding our initial expectations. Thanks again for all your help.
Well the power of two certainly worked for us. Your kindness and thoughtfulness from our very first meeting was amazing. Having owned our property for 32 years, it was a huge decision to sell up and relocate to Tauranga. Being the “new kids on the block” to coin a phrase, and after speaking to friends who also had dealings with you both, we decided to give Tommy’s Real Estate in Tawa our Sole Agency. Our home sold just after our holiday break and we were delighted with your professionalism. Thank you once again and best wishes for your continued success in the Tawa Branch.
Just wanted to say thank you for everything you’ve regarding the sale of our home. We found your service to be friendly, communicative and professional. You listened to our needs and followed up on these. The information given to us was very clear and comprehensive. We felt we were always in good hands no matter what team member was looking after us. We feel that a home is your biggest asses and you need to have confidence in your real estate team. Susan and Murray Woodley and team very motivated to sell and they offered a wealth of knowledge and experience. Thanks, we will definitely be referring your service in the future and using you again.
We would like to thank you both for being our agents for selling our house. We had total confidence in your advice and the competent and understanding manner with which you explained all the details that we need help with. We feel you approached the selling process with grace and sensitivity and we are grateful that we were able to put our trust in you both unreservedly. Thanks for working together as one. We appreciated the input of both of you. Your explanations and reassurance complemented each other so we could get two approaches giving the information and showing us the confidence that we needed to take on for ourselves. And thanks too for being on the end of the phone, effectively enabling us to see the next step and what its limits might be.
Thank you so much for accepting my house for sale. I have enjoyed working with you, but words cannot adequately express what a pleasure and privilege it has been. My house has been in good hands. Together you are an awesome team. Susan sprang into action only about 10 – 15 minutes after I had signed up with Tommy’s. She came to the rescue to help with the photographer, trying to beat impendent bad weather. She stayed calm and collected and assisted with clearing things away for photos, which turned out well. You have been professional, friendly and approachable, nothing was a bother. You communicated very well in my chose medium, text messages and kept me up to date promptly. I loved your little notes after an Open Home with compliments and support. And when the whole sale hung in the balance, Murray save the day, literally with the help of Mike, the plumber. Thank you again for your expertise in marketing my house so well and looking after it and also after me with such care.
With kindest regards and with my best wishes for the future.
We would like to take this opportunity to write to you and express our thanks for a job well done. Tommy’s and two other real estate companies were approached to select an agent for the sale of our house. Your presentation was by far superior with an inexpensive marketing plan attached which worked well. There was regular communication from you both keeping us up to date with progress and feedback comments. You provided knowledgeable and very professional advice which makes us confident in recommending you to your future clients
We would like to take this opportunity to thank Murray and Susan who assisted and advised us in presenting our property for sale in Papakowhai. We were very appreciative of the high level of professionalism and the supportive approach that was undertaken with us during this process. The initial presentation was well prepared and thorough and our individual needs were well catered for in the overall marketing plan. Having known Susan and Murray over many years, we were confident that we could entrust them with the marketing and sale of our property. Each week we received a detailed summary of activities and we really felt that the best job was being done in attracting interested parties to the property, along with the follow up of all potential leads. At all times they were enthusiastic and positive. We have no hesitation in recommending Murray and Susan and wish them both well in their future real estate endeavours.
We have had the pleasure of working with Susan to find our dream home for approximately 10 years. Right from the start we established a rapport with her and after a few viewings she quickly worked out what we liked and disliked. She has always been positive about succeeding in meeting our expectations despite what seemed a difficult task with offers falling just short, or being successful, but failing to complete for various reasons. We believe she is a real gem in the industry and anyone who engages her and Murray to sell their home, or even look for that ideal home to move into, it a very lucky person indeed. We wish you every success for the future.