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What My Clients Say
“Robert Romanos, an Agent for Tommy’s Real Estate, Mana, recently acted as our Agent while selling our property in Tawa. Robert acted beyond the call of duty, going out of his way marketing the property. The Tawa house was a difficult property to market, and required many hours visiting and showing potential buyers around. The communication between Robert and ourselves was exceptional, always keeping us in touch with the selling procedures. He willingly mowed the lawns at the property twice, certainly not expected as his roll in the marketing process. We would definitely recommend him to any potential clients.’
“Robert Romanos has recently sold our home on our behalf. We were extremely satisfied with his performance as our agent. He was very pleasant to work with and kept us fully informed at all times. He worked very hard to keep interested buyers involved. We would recommend him to any interested party.”
“We selected Robert and the Tommy’s team to sell our property in Whitby. Robert presented a thoughtful strategy and appropriate marketing plan that achieved an exceptionally high level of interest in our house. Robert always kept us informed and provided feedback on each and every person who came to visit, either an open home or the many personal viewings of our property. Robert’s personal and timely commitment to engage and follow up with both potential purchasers, and especially ourselves, as vendors, was exceptional and made us feel that everyone was involved, in what we know can be a very stressful process, at all times. Robert achieved an outcome which we felt was not only realistic but was also a genuine “win-win” for all parties. We could not recommend Robert in particular, supported by Dianne and the Tommy’s team more highly.”
I met Robert late in my search for a new house. I wish I had met him sooner. I was impressed by his open and clear style of communication. He allowed me to explore my potential new home in my own time and I felt unhurried and under no pressure. He answered all of my questions. Other agents made me feel like I was buying a second-hand car. Robert understood my needs and that I was looking for a house to become a home. I was sold on the house but Robert sold me on the deal. He provided the calmness needed when making a significant investment. Most of all during the negotiation phase I felt he balanced all needs just superbly and made the process as simple and painless as could be for a great outcome for everyone. Would I buy a house through Robert again? Not that I need to, but if I did I would. I recommend him as an agent of choice for other buyers. Thank you very much Robert!”
“I want to thank you so much for bringing together a sale of our property and your diligence and expertise made what is always a very stressful time into a more bearable one with a brilliant outcome. You certainly went the extra mile for us and we will definitely recommend you and your company to our friends/work colleagues etc and we welcome the opportunity to once again work with you in a purchase of a home down the track.”
“I met Robert at an open home and was quickly impressed with his open and honest manner. Unfortunately over the years I have met Real Estate Agents who will not disclose information unless you ask the direct question, in Robert’s case this didn’t occur. He was informed about the history, issues and provided good advice on options for each property we looked at to suit my circumstances. When I found the property I eventually purchased Robert kept me well informed about the progress of the negotiations as I was second in the queue. I know Robert works for the vendor and must have their interests as a priority however he made me feel that I was just as important. If or when I sell my new home and Robert is still practicing he will be first person I will call.”
“We were in the planning phase of trying to sell an overseas investment property when we first contacted Robert. He immediately showed interest and provided us with valuable ideas and information to give us the very best chance of selling our property straight away. As overseas investors, we relied on his advice both in marketing strategies and renovating ideas to give the property that ‘wow’ factor and street appeal. We relied solely on Robert’s experience and expertise in property sales and trusted him as our primary point of contact whilst we transitioned from concluding the tenancy agreement through to preparing the property for sale! He provided exceptional service in pre-sales, contract negotiation and post-sales support. His communication and timeliness left us feeling totally comfortable with the whole end to end process and would recommend Robert and the whole Tommy’s team to anyone – well, we have already. – Mark and Renee.”
We loved that we were as little as possible involved with the actual selling part. Jo-Anne and Robert just handled everything beautifully; they kept us updated all the time, but took all the ‘uncomfortable things’ off our shoulders. We could fully concentrate on the presentation of the house and knew that everything else was in capable hands and trusted the process. We feel the advice and support we were given were superior, and we weren’t promised anything they couldn’t deliver. The tender process worked in our favour and sped the whole process up immensely. It could not have been any more ‘painless’ or better for us. The sales price exceeded our expectations, and we are very grateful for that. They are both very skilled and have not lost their caring nature and passion even so they have been working in this field for years. It was a pleasure and also a great success having them as our agents. We will definitely choose them again when we will sell our new place. Thank you.
I have recently sold my house in Titahi Bay and Robert was my agent. I particularly sought out the Romanos team as I had previously bought my house with the assistance of Robert and Dianne. Robert was extremely professional and helpful and during the process of selling my house I became very unwell and spent some time in hospital. Robert continued to smoothly manage my open homes and indeed had to “do a quick tidy up” as I had left the house urgently by ambulance and it was not as immaculate as I would normally leave it. Robert was very patient and helpful and kept me up to date by text and phone calls. What could have been a very difficult situation was made extremely easy with Robert’s support. Robert maintained contact with the Tommy’s agent that I was purchasing my new home through and made for very smooth transition at a time that I was certainly not at my best to be in control. Robert worked hard to assist builders and valuer’s through my house and I can heartily recommend him as a Real Estate Agent. Thank you Robert for all your hard work and dedication to selling my home and making that as easy as possible for me.
Robert went beyond what he needed to in order to secure the sale, it was truly amazing the day after it listed I had a sale and a week later it went unconditional. Tommy’s were easy to deal with, explained everything I needed to know in a precise and understandable manner, with no hidden agendas. I would definitely use Robert again.”