After having our property listed with another firm for over 11 weeks, with limited interest and a hefty advertising bill, we were disillusioned with the entire selling process.
The previous agent blamed market conditions and we were resigned to staying where we were despite our growing need for slightly more space.
Grant & the Tommy's team took the property on and by day two following numerous viewings we received an offer from a lovely couple who loved the house as much as we did and we were unconditional a day later!
Bill went beyond what he needed to in order to secure the sale â€“ even though another agent introduced the purchaser to the property.
He was absolutely fantastic! We felt totally supported through the time on the market and through the process of the offer going unconditional. We can't thank Bill enough for what he did.
On Tuesday the 'caravan' came and I remember you all arriving and I could hear laughter as you walked to the front door. I was impressed.
Laughter says wonderful things about people, the team and the enthusiasm they have for what they do. I became less anxious and I did not have to defend the house or try and 'sell' it to the agents.
In amongst the throng I remember Mark saying to me that he was there to show all the agents around. Pierre introduced himself and as I remember you and I discussed Richard's hockey days at Scots!
When you left, my visitor said "They will sell it for you Denise".
David's letter arrived later in the day saying that we needed to become "familiar" with the documentation. I gave it a cursory glance as the sceptic was still there!
Having bought and sold 5 properties in Wellington over 40 years, this was by far the best experience and outcome of an agent I have ever had.
I would happily recommend Tommy's & especially Mark to anyone.
Bill's patience with me (the buyer from hell) was great, he knew what I wanted and was prepared to spend a lot of time and effort and patience with me while I was being fussy over many properties
It paid off in the end when he found me exactly what I wanted. Thanks Bill, much appreciated!
Tommy's were easy to deal with, explained everything we needed to know in a precise and understandable manner, with no hidden agendas.
They were always happy to listen to our ideas and suggestions and happy to work with us as a team. We had regular discussion and follow ups as to how the market and sale was progressing, so were kept fully in the picture at all times.
The advertising campaign was well thought out and the photography was of a very high standard attracting a large number of viewers to the open home.
But also, instead of just relying on the the open home to sell the property, Scotty took several groups through the house during the week and kept us informed about each visit.
Pick up your copy from any one of the Tommy's stands around Wellington Region, or read it here.