Tommy Heptinstall

Qualifications

Licenced Auctioneer

Memberships

Licence holder and Managing Director of Tommy's Real Estate Ltd in compliance with the Real Estate Agents Act 2008 as administered by the REAA (Real Estate Agents Authority)
Associate of the Real Estate Institute of NZ (AREINZ)

Profile

Absolute dedication and professionalism has seen Tommy Heptinstall become one of Wellington’s most recognised and respected names in the real estate industry.

As a salesperson he was the winner of the Salesperson of the Year Awards (which are open to all Wellington Real Estate companies) for consecutive years in 1996 and 1997. His expertise in the sales arena is a key point in the huge impact that Tommy’s Real Estate Ltd has had on Wellington’s real estate market in recent years.

Tommy’s Real Estate was opened in 1999 and Tommy’s own role within the company is that of Sales Manager, motivator and leader.

He and business partner David Platt have always based their business development on a policy of unqualified business ethics and commitment to service. Tommy leads from the front and expects every member of his team to strive for the same levels of service and professionalism as he personally offers to his clients. Although he has worked in Wellington real estate for the past 21 years, his enthusiasm and desire to assist clients achieve their real estate objectives is undiminished.

Tommy and his wife and 3 children are lifetime Wellington residents and he is passionate about the city and the lifestyle and opportunities that it offers.

Whilst golf and horse racing are his main leisure interests, Tommy gives his time generously to other major companies, schools and charitable organisations as an entertaining auctioneer and motivational speaker who tells it as it is. Truly inspirational, he is the ultimate professional salesperson.

References

“This reference is to confirm that I instructed Mr Tommy Heptinstall to act in connection with the sale of a property at Austin Street, Mt Victoria. I am very happy to confirm that during the total process, he acted in a professional and able manner and was able to arrange a sale over a relatively short period at what I believe to be an excellent price. He handled the transaction in a thorough and competent manner. I would recommend him to vendors wishing to sell residential property.”
Ross Mulholland, Partner, Phillips Fox.

“We are writing to thank you for the outstanding service provided to us for the sale of our home.

We chose Tommy’s Real Estate from three agencies that we asked to present appraisals.

Although your appraisal of our property was more conservative that the other agents, we felt that this was probably more realistic, and the pricing and marketing structure that you suggested would sell the house better. There were clear points of difference between you and the agencies we saw.

We appreciated your straight talking, honesty and commitment to us at the presentation. You simply asked us to “trust you and your team at Tommy’s”.

Your commitment to us was proven when the property sold within 36 hours of being on the market, all three offers received being from Tommy’s Real Estate “buyers log”.

Tommy’s Real Estate’s written No Risk Guarantee includes a statement –

“Whatever we can humanly do for you, we will do it. Nothing is too much trouble.”

You have “walked the talk” of your guarantee and your commitments.

The result certainly exceeded our expectations.

We have no problem with you using this letter as a reference for potential clients or other PR purposes.”
Richard & Phillippa Bullock.

“Tommy and David of Tommy’s Real Estate have successfully handled two property transactions for us in the last few months.

The first took place when we were, at rather short notice, transferred to Hong Kong. Our home at 19 Portland Crescent, Thorndon was a turn of the century villa and because of their fresh approach to the business of selling homes, we awarded the sole agency to Tommy’s.

Their marketing presentation, knowledge of the market and professional enthusiasm convinced us that they would achieve what we wanted and that was a quick sale for profit. These goals were admirably fulfilled.

The second sale was somewhat more difficult. Our penthouse apartment was on the market with Tommy’s for 4 months during a period of absolute “apartment saturation” in Wellington. We have left New Zealand during this period but the communication and advice from both Tommy and David was good enabling us to make informed decisions.

The apartment did eventually sell with a quick and satisfactory settlement and we are convinced that no other agent in Wellington could have achieved this sale under the difficult market circumstances prevailing at the time.

Tommy and David are a fantastic team and we would not hesitate for one moment in recommending their services to anyone seeking “The Top” Real Estate firm in Wellington.”
David R Macleod, Managing Director, Damco Maritime (HK) Ltd.